Airplan is a system to help passengers at the airport explore activities to do and plan their waiting time.
Role: UX, UI designer
Topic: Multi-device ecosystem design
Duration: May - August 2017 (refined in 2018)
Sketch, Principle, Adobe Illustrator
With a long transfer time, passengers have a hard time spending waiting time at the airport without planning.
Emergencies, such as delays, cause extra waiting time.
At unfamiliar airports, it’s time-consuming for passengers to explore the airport and find out what to do.
Passengers at the airport have long and boring waiting time
Website, Mobile App, Kiosk
The system includes the website for planning the trip ahead, the mobile app for planning and following the plan at the airport, and the kiosk for promoting the digital products at the airport.
Mobile App Features and Microinteractions
Add trips by entering flight information
The system generates the waiting time.
Switch between different trips (flights) to further plan for the waiting time.
Filter the activities by categories
Filter the activities by location
Check detailed information
Add activities to plan
Search for activities
Explore the Airport
Hold to enter edit mode
Drag the activities to rearrange them
Tap on the activity to edit the time duration
Swipe the activity left to delete it
The timeline moves as time passes.
The finished activities become grey.
Notify the user when it's time for the next activity
Competitive Landscape & Opportunity
Our competitors either focus on simple airport guide for one specific airport or focus on helping users make plans and reminders. The opportunity appears where the design can reach both plan and guide.
Combining plan and guide
Users are able to discover Airplan, explore and plan both at the airport and outside the airport.
Fun, Inviting, Energetic, Enthusiastic, Desire, Young
Prototypes & User Tests